About us

We know travel.

With an enviable portfolio of experience gained working directly for tour operators and developed the TravelZen system over many years, the team at Mr Zen have a depth of travel technology expertise that is second to none. We take a holistic approach to building travel websites to produce a high quality customer journey that delivers results.

Why Choose Us?

Travel Expertise

We are lucky enough to be working with some of the best specialist travel businesses in the world; each project brings a new set of features and new ideas which keeps us at the cutting edge. As we’ve already encountered most issues caused by product nuances, we can build your website and get you up and running much faster and with fewer issues than our competitors.

Technological Expertise

We have a fantastic team of front and back end developers who are experts at building all the technical aspects that go into a world-class website.

Ongoing customer service

Websites are long term investments, so it's important that you can continue to get along with your website developers. Honesty and transparency are core values, which makes fantastic ongoing relationships possible.

Our directors

Matt Illston

Managing Director

Matt has been working in the travel industry for over 20 years, transitioning from working for several well-known tour operators to setting up his own travel technology business - Mr Zen.

Mark Jackson

Projects Director

Before joining Mr Zen, Mark built up extensive experience of delivering IT projects and providing IT support working directly for a number of travel companies. He has a passion for travel and mountains.

Meet the core team

Our team is packed full of experienced professionals who specialize in development, design, SEO and online marketing.

Matt Cook

Head of Digital

Ski Holidays, Extreme Sports, Football Breaks, City Breaks

Claire Lindsey

Account Manager

Family Holidays, Nature Holidays, Cultural Tours, UK Breaks, Beach and Sun


Back End Developer

A good book, a warm fire and a nice drink

Tom Hood

Front End Designer / Developer

Photography, Walking Holidays, Urbex, Road Trips


PPC Specialist


Rob Brown

Front End Developer


Some of our happy travel clients

Today is the start of a beautiful journey.

We would love to hear from you, so feel free to send us an enquiry or call us on +44 (0)1252 821534 Mon - Fri 0900 - 1730 (UK time)